Your Privacy is Important to Us.
Privacy Policy
Effective Date: 7 December 2024
Bridging the Gap – Care Governance Quality (referred to as "we," "our," or "us") is committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.bridgegap.online or engage with our services.
1. Information We Collect
We aim to collect and retain as minimal information about you as possible. Your data security and privacy are important to us.
We may collect the following types of information:
1.1 Personal Information
-
Name
-
Email address
-
Phone number
-
Company or organization details
1.2 Non-Personal Information
-
Browser type and version
-
IP address
-
Pages visited on our website
-
Time and date of visits
Where data outside of the above is required for us to perform our services, we will discuss this with you and document it within any contracted agreements to assist you with maintaining stewardship over your own data.
1.3 Uploaded Data
When you use specific features, such as providing access to documents (e.g., infection control policies), the data you provide is securely stored and processed to deliver the requested service. We do not retain or use your data in any manner outside of the contracted agreement of use.
2. How We Use Your Information
We use your information to:
-
Provide, operate, and improve our services.
-
Communicate with you about inquiries, updates, or requested services.
-
Personalise your experience with us.
-
Ensure compliance with legal obligations.
3. Sharing and Disclosure of Information
We will never sell your information.
We may share information in the following circumstances:
-
Service Providers: With third parties who perform services on our behalf (e.g., hosting, analytics), bound by confidentiality agreements.
-
Legal Compliance: When required by law or to protect the safety and rights of others.
-
Business Transfers: In case of a merger, sale, or reorganisation, your information may be transferred to the new entity.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. These include:
-
Supporting you to maintain management and stewardship over your own data through minimising the storage of any third-party information within the Bridging the Gap – Care Governance Quality Cloud and services. Any data stored is only as required information to maintain our relationship with you.
-
Where storage by us is required, data encryption is applied during all data transmission and storage.
-
Access controls and regular security audits.
5. Your Rights
You have the right to:
-
Access the personal data we hold about you and how it is used.
-
Request corrections to any inaccuracies in your data.
-
Request deletion of your data where applicable.
-
Opt-in to receiving marketing communications from Bridging the Gap – Care Governance Quality.
6. Cookies and Tracking Technologies
Our website may use cookies to improve your experience. Cookies collect non-personal information such as browsing behaviour. You can control cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies to inform your accessing and use of these sites.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.
9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: admin@bridgegap.online
Bridging the Gap: Care Governance Quality is committed to safeguarding your privacy and ensuring transparency in how we handle your information.